Melinda Wenz, a registered pharmacy technician and office manager, provides a unique
perspective on the multifaceted role she plays within her pharmacy. With a decade of
management experience, she highlights the dynamic nature of her daily routine, which can vary
significantly due to the diverse operations the pharmacy undertakes. A typical day for Melinda
often includes juggling administrative tasks, overseeing staff, and ensuring that the pharmacy
runs smoothly. She notes that the challenge of managing a team and adapting to new
responsibilities keeps her on her toes. Collaboration with healthcare professionals is a
cornerstone of her work, as it directly impacts patient care. Melinda emphasizes the importance
of building personal relationships within the independent pharmacy setting, which fosters trust
and enhances the quality of service provided to patients. When discussing the pathway to
becoming a pharmacist, Melinda outlines the necessary educational requirements, which
typically include a Doctor of Pharmacy (Pharm.D.) degree, as well as passing various licensure
exams. She believes that aspiring pharmacists should also develop strong communication skills
and a deep understanding of healthcare systems. Insurance practices significantly affect
pharmacy operations, and Melinda expresses a desire for reform in this area. She believes that
changes could lead to better reimbursement models and improved access to medications for
patients. Additionally, she shares her thoughts on the role of technology in the pharmacy,
specifically the use of AI. Melinda views AI as a valuable tool that enhances her work rather
than replacing it, allowing her to focus more on patient interactions and less on administrative
burdens. Join us in our interview with Mrs. Wenz as she discusses her successful journey in the
pharmaceutical world.